Purchasing Process

For purchasers of residential property from Aldar, the process may vary depending on the development, however the following process is provided to give an outline of the steps involved.

Upon deciding to purchase a property it is important to start gathering the necessary documents such as your passport, Emirates ID and cheque book. It is worth noting that the below process does not include the process for securing a mortgage from a bank or lender.

Once you have submitted the required documents, and your application to purchase has been approved by Aldar, a transaction file will be opened, and you will be asked to complete a sales application form.

Once the form has been completed, Aldar’s customer service team will ask if you wish to make use of a mortgage facility, at which point you will be guided through the steps required to securing finance.
You will then be advised of the down payment to be made as well as your schedule of payments on the property. At this point you will be asked to submit the down payment cheque in addition to the required number of PDCs (postdated cheques) which will be cashed according to the agreed schedule.

You will then be issued with receipts for the cheques. Once the down payment cheque has cleared, you will be issued with a SPA (sale and purchase agreement) for signing. Aldar will keep one copy of the SPA, and you will keep the other copy along with the receipt for the down payment cheque. You will be requested to sign and return the SPA within 48 hours.

You will then be regularly informed by Aldar on the progress of the development in which you have purchased a unit prior to delivery and   handover.​

General Information

Aldar Properties has created some of the most exciting and innovative commercial spaces in the UAE such as the internationally recognized HQ Building situated in the Raha Beach development as well as the Sky Tower located in the iconic Shams Abu Dhabi development at the heart of the Capital’s new CBD on Al Reem Island.​​

Selling Process

If you are looking to sell a property within an Aldar development, there will be a number of stages to follow in order to complete the transaction.

Once you have informed Aldar of your decision to sell your property, Aldar will undertake a level of due diligence on the potential purchaser to ensure that they meet the necessary requirements. Once that purchaser has been approved, Aldar will enquire as to whether you have had a mortgage facility in place for when you purchased the property.

If you have availed of a mortgage facility, you will be requested to provide a mortgage release letter. Depending on whether or not the seller and the new purchaser have or wish to make use of a mortgage facility, this will alter the process somewhat, and you will be guided through this by the Aldar customer services team.

As the seller, you will then be asked to submit transfer fees via a Manager’s cheque for which you will then be provided with a receipt. Onceall the details have been verified, an assignment agreement will be prepared, for which signatures of the seller and purchaser will be required.

A “cancelled” stamp will then be affixed to the original SPA, prior to a new SPA being prepared for the purchaser to then sign along with a customer acknowledgement letter.​

Leasing Process

​Sky Tower, located in the heart of the Capital's up and coming CBD on Al Reem Island features outstanding facilities and and a vibrant surrounding area. With a number of units available for commercial use, being located within Sky Tower puts your company at the heart of the new Abu Dhabi. For information on purchasing or leasing commercial property within the Aldar portfolio, please contact us on 800 ALDAR or email us on customerservice@aldar.com​

FAQ

Q: What are the payment terms for purchasing an Aldar property?
A: At Aldar we seek to offer a range of purchasing options in order to meet the needs of our diverse customer base. For specific plans within each of our developments, please call us on 800 ALDAR in order to speak with one our customer service team

Q: When buying an Aldar property, are there purchase fees?
A: Whenever you purchase a property, there will typically be fees payable at different stages in the purchasing process. However when purchasing a property through Aldar directly, there are no “purchase fees”.

Q: Does Aldar offer rebates for purchasers?
A: At Aldar, we offer rebates for on time payments, but this varies from project to project. In order to receive up to date information on specific projects, please call us on 800 ALDAR to speak with one of our customer service team.

Q: Does Aldar attach late payment fees to its projects?
A: Purchasers are responsible for ensuring that they are up to date and follow the terms of their payment schedules. Generally speaking late payment fees are set at 1% per month (compounded monthly) on the overdue amount. For specific enquiries, please call us on 800 ALDAR to speak with one of our customer service team.

Q: How do I keep up to date with the progress of any units that I have purchased?
A: We take our customer communications seriously and as a purchaser of a property from us we will keep you informed of developments and progress on a regular basis. As your property moves closer to completion and handover you will be informed of the necessary next steps to take.

Q: Can any nationality buy an Aldar property?
A: Due to their location in areas designated as “special investment zones” many Aldar properties are available for purchase by those of any nationality. That being said, some of our projects are only available for purchase by UAE Nationals. For further information please visit the projects sections of our website or call us on 800 ALDAR to speak with one of our customer service team.

Q: If I have purchased an Aldar property, are there restrictions on when I can transfer that property to another party?
A: Generally transfers are only allowed once the original purchaser has completed 50% of the required payments. To find out more about the transfer options available to you, please call us on 800 ALDAR to speak with one of our customer service team.

Q: Once I have purchased a property from Aldar, can I add or subtract names to the sale agreement, for example, family members?
A: You can, and there is generally a fee attached to this, and requires the purchaser to have also completed 50% of the payments on the property before being eligible. For more information on this process, please call us on 800 ALDAR to speak with one of our customer service team.

Q: What amenities are available in Aldar developments?
A: Specific amenities will vary depending on the development, but at Aldar we are focused on building sustainable communities for generations to come. This means that generally speaking, a development will have retail, leisure and community facilities. To find out about specific amenities available within Aldar developments, please visit the relevant development on our website or call us on 800 ALDAR to speak with one of our customer service team.

Q: Are there maintenance and management fees payable, and if so are those borne by the owner or the tenant?
A: The type and level of fees payable on a property will vary depending on whether you are the tenant or the owner. For more information on this, please call us on 800 ALDAR to speak with one of our customer service team.

Q: If I want to purchase a property directly from Aldar, can a represent undertake this on my behalf:
A: If your representative holds power of attorney to make such a purchase on your behalf then this is possible.

Q: How do I secure financing for a property purchase?
A: Aldar has strong relationship with all of the major lenders across the UAE. To explore what options are available to you, please call 800 ALDAR in order to speak with one of our customer service team.

Q: One I have taken possession of my unit, are there any restrictions on what sort of modifications I can make to my property?
A: This will vary from property to property. For specific information you should call 800 ALDAR to speak with one of our customer service team. What is important is that any modifications are prepared by an ADM registered architect/ engineer and official approvals/ permits are secured by the ADM before any work is undertaken.​

Selling Process

​For information on the selling process for commercial property within Aldar's portfolio, please contact us on 800 ALDAR or email us on customerservice@aldar.com​

FAQ

​If you have any questions regarding our commercial property portfolio or require any help or assistance, then our commercial property experts will be able to guide you through your query. Please do contact us either by email at customerservice@aldar.com​ or by calling us on 800 ALDAR.​